Creating an Email Auto ResponderTo create an autoresponder, you first have to create a web-mail user. If you need help creating a user, please review the instructions to add a new user. The name of the user should be the name of the auto-responder you want to configure. Once you have created the user, logon to the web-mail interface as that user. Click on the Auto Response link from the main mail screen (shown in red below):
Next you will be presented with the following form:
Leave the mailbox set to Main and type the message you wish to send as an autoresponse in the large "Message" field on the form. If you are using the autoresponder to process inquiries and would like to forward those emails to another user account or Internet mail address, you can also specify that in the "...forward mail to:" field on this form. When you are finished - click "Save". You will be shown a preview of the autoresponse message. Please note: the preview will show the autoreponse without formatting, but all formatting typed in the "Message" field will be preserved. To view a sample of the autoresponder email, send a test email to the account. |
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